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HP Fehlercodes

Wenn Ihr Plotter oder Laserdrucker aus den Reihen HP Designjet oder HP Laserjet eine Fehlermeldung mit Zahlen und Buchstaben anzeigt und Sie wissen wollen, was dahinter steckt, finden Sie hier schnell erste Hilfe. Geben Sie die Ziffern und/oder Buchstaben in das Suchfenster ein. Die Erklärung erscheint sofort.

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ERROR-Code Beschreibung
Fehler 10.90.XY Patrone (Farbe) ersetzen Fehler 10.90.XY Patrone (Farbe) ersetzen Eine Farbpatrone hat das Ende ihrer Gebrauchsdauer erreicht und muss ersetzt werden. Mögliche Maßnahme: Ersetzen Sie die Farbpatrone.
Fehler 10.92.YY Patronen haben keinen Kontakt Fehler 10.92.YY Patronen haben keinen Kontakt Die Druckpatrone wurde nicht ordnungsgemäß in den Drucker eingesetzt Mögliche Maßnahme: Entfernen Sie die Druckpatrone, und setzen Sie sie erneut ein
Fehler 10.X.X Verbrauchtsmat.-Speicherfehler Fehler 10.X.X Verbrauchtsmat.-Speicherfehler Der Drucker kann in mindestens einem Druckpatronenspeichertag nicht lesen oder schreiben bzw. mindestens ein Speichertag fehlt. Die folgenden Meldungen des Bedienfeldes entsprechen der Farbe der Druckpatrone: 10.00.00 = Druckpatrone Schwarz / 10.00.01 = Druckpatrone Cyan / 10.00.02 = Druckpatrone Magenta / 10.00.03 = Druckpatrone Gelb Mögliche Maßnahme: 1. Schalten Sie den Drucker aus und wieder ein. 2. Drücken Sie ? um weitere Informationen zu erhalten. 3. Sollte dieser Fehler weiterhin auftreten, wenden Sie sich an den HP Kundendienst.
Fehler 11.X int. Zeitfehler Fehler 11.X int. Zeitfehler Diese Nachricht wird angezeigt, wenn mit der Echtzeituhr auf der Formatierungskarte ein Problem aufgetreten ist. XX=01 Uhrbatterie leer / XX=02 Echtzeituhr defekt Mögliche Maßnahme: Drücken Sie Select-Taste um fortzufahren. Wenn dieser Fehler auftritt, fährt der Drucker damit fort, Datum und Uhrzeit anhand der Prozessoruhr aufzuzeichnen, bis er abgeschaltet wird. Solange dieser Fehler nicht behoben wird, werden Sie bei jedem Aus- und Einschalten des Druckers aufgefordert, Datum und Uhrzeit neu einzustellen.
Fehler 13.x Papierstau / Error 13.X Paper jam Fehler 13.x Papierstau / Error 13.X Paper jam Es ist entweder ein Papierstau im Drucker aufgetreten, oder das Papier staut sich in einem Papierfach. • Öffnen Sie je nach Inhalt der Meldung die obere Abdeckung oder das entsprechende Fach. • Entfernen Sie das gesamte Papier im betroffenen Bereich. Falls erforderlich, bauen Sie die Tonerpatrone, den Duplexer oder die Papierfächer aus. • Wenn die Meldung weiterhin angezeigt wird, müssen Sie alle weiteren Bereiche im Drucker auf Papier überprüfen. Vorsicht! Vergewissern Sie sich, daß das gesamte gestaute Papier vor dem Schließen der Abdeckung oder des Fachs entfernt wurde. • Öffnen und schließen Sie die obere Abdeckung, um die Meldung wieder zu löschen Mögliche Maßnahme: Wenn der Fehler im Einzugsbereich auftritt sind in der Regel die Einzugsrollen, Feed Roller, PickUp Roller verschmutzt oder verschlissen gegnfügig sollten diese zusammen mit dem Separation Pad erneuern werden. Bei einem Papierstau im Bereich der Fuser Unit überprüfen Sie diese auf eventuelle Beschädigungen der Heizwalzen, Film Sleeve oder auf Papierreste sowie eventuell verklemmte Papiersensoren. Im Auswurbereich kann der Fehler von verschmutzten oder verschlissenen Delivery Roller oder ebensfalls defekten oder verklemmten Sensor-Flags verursacht werden.
Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 5Si Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 5Si An der angegebenen Position ist ein Stau aufgetreten. • 13.1 Paper late jam at PS2.
• 13.2 Paper late jam at PS1 registration photosensor.
• 13.3 Paper late arriving late at PS1403.
• 13.4 Paper jam in fuser.
• 13.5 Paper late jam at PS1402 face-down delivery photosensor.
• 13.6 Paper jam in face-down output. Mögliche Maßnahme: Wenn der Fehler im Einzugsbereich auftritt sind in der Regel die Einzugsrollen, Feed Roller verschmutzt oder verschlissen gegnfügig sollten diese erneuern werden. Bei einem Papierstau im Bereich der Fuser Unit überprüfen Sie diese auf evtuelle Beschädigungen der Heizwalzen oder auf Papierreste sowie evt. verklemmte Papiersensoren. Im Auswurbereich kann der Fehler von verschmutzten oder verschlissenen Delivery Roller oder ebensfalls defekten und verklemmten Sensor-Flags verursacht werden.
Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 4000 / 4050 / 4100 / 5000 Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 4000 / 4050 / 4100 / 5000 An der angegebenen Position ist ein Stau aufgetreten. • 13.1 Paper delay jam at feed area.
• 13.2 Paper stopped jam at paper feed area. Check PS102 and PS103
• 13.5 Paper delay jam at fuser. Check tansfer roller. Check PS501 and PS106 (only on the Laserjet 4100)
• 13.6 Paper stopped jam at fuser.
• 13.10 Paper jam in Duplexer. Check PS701 and PS703
• 13.20/13.32 Paper stopped jam in paper path. Check entire paper path, check all sensors and flags.
• 13.21/13.33 Door open jam. Mögliche Maßnahme: Wenn der Fehler im Einzugsbereich auftritt sind in der Regel die Einzugsrollen, Feed Roller verschmutzt oder verschlissen, gegnfügig sollten diese erneuern werden. Bei einem Papierstau im Bereich der Fuser Unit überprüfen Sie diese auf evtuelle Beschädigungen der Heizwalzen, Film Sleeve oder auf Papierreste sowie evtentuell verklemmte Papiersensoren. Im Auswurbereich kann der Fehler von verschmutzten oder verschlissenen Delivery Roller oder ebensfalls defekte oder verklemmte Sensor-Flags verursacht werden. Bei der 4xx0 Serie kommt es auch vor das die Aufhängung für die Delivery Roller defekt oder gebrochen ist.
Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 8000 / 8100 Fehler 13.x Papierstau / Error 13.x Paper jam bei HP 8000 / 8100 An der angegebenen Position ist ein Stau aufgetreten. • 13.1 Paper late jam at PS2.
• 13.2 Paper delay jam at PS1
• 13.5 Fuser output, paper late jam
• 13.6 Fuser output, paper stop jam
• 13.9 Face down delivery, paper late jam
• 13.20 Engine could not eject jam from printer
• 13.A Paper stopped at the face down bin. Mögliche Maßnahme: Wenn der Fehler im Einzugsbereich auftritt sind in der Regel die Einzugsrollen oder Feed Roller verschmutzt oder verschlissen, gegnfügig sollten diese erneuern werden. Bei einem Papierstau im Bereich der Fuser Unit überprüfen Sie diese auf evtuelle Beschädigungen der Heizwalzen oder auf Papierreste sowie eventuell verklemmte Papiersensoren. Im Auswurbereich kann der Fehler von verschmutzten oder verschlissenen Delivery Roller oder ebensfalls defekten oder verklemmten Sensor-Flags verursacht werden.
Fehler 20 zu wenig Speicher / Error 20 EM overflow / insuficcient memory Fehler 20 zu wenig Speicher / Error 20 EM overflow / insuficcient memory Der Drucker hat mehr Daten empfangen, als vom verfügbaren Speicher aufgenommen werden können. Evt. Haben Sie versucht, zu viele Makros, ladbare Schriftarten oder komplexe Grafiken zu übertragen. Mögliche Maßnahme: Drücken Sie (Taste Auswahl), um die übertragenen Daten zu drucken (dabei können einige Daten verloren gehen) oder installieren Sie zusätzlichen Speicher.
Fehler 21 Seite zu komplex / Error 21 / Print overrun / Page too complex Fehler 21 Seite zu komplex / Error 21 / Print overrun / Page too complex Die zum Drucker gesendeten Daten (viel Text, Regeln, Raster- oder Vektorgrafiken) waren zu komplex Mögliche Maßnahme: Drücken Sie (Taste Auswahl), um die übertragenen Daten zu drucken (dabei können einige Daten verloren gehen). Wenn diese Meldung häufiger angezeigt wird, vereinfachen Sie den Druckjob oder installieren Sie weiteren Speicher.
Fehler 22 EIO X Pufferüberlauf / Error I/O config Fehler 22 EIO X Pufferüberlauf / Error I/O config An die EIO-Karte im angegebenen Steckplatz (X) wurden zu viele Daten übertragen. Möglicherweise wird ein falsches Kommunikationsprotokoll verwendet. Mögliche Maßnahme: Drücken Sie (Taste Auswahl), um die Meldung zu löschen (Der Druckjob wird nicht gedruckt). Überprüfen Sie die Hostkonfiguration und ggf. das Druckerkabel.
Fehler 40 EIO X – Fehlerhafte Übertragung / Error 40.X Data transfer Fehler 40 EIO X – Fehlerhafte Übertragung / Error 40.X Data transfer Die Verbindung zwischen dem Drucker und der EIO-Karte im angegebenen Steckplatz (X) ist abgebrochen. Der Computer ist ausgeschaltet. Schlechter Kontakt zwischen Drucker und EIO/MIO Karte / Netzwerkkarte neu installieren oder zurücksetzen/reset. Mögliche Maßnahme: Drücken Sie (Taste Auswahl), um die Fehlermeldung zu löschen und den Druckvorgang fortzusetzen.
Fehler 41 / Error 41 Temporary beam detect Fehler 41 / Error 41 Temporary beam detect Siehe Fehler 51
Fehler 41.x / Error 41.x Fehler 41.x / Error 41.x Es ist ein vorrübergehender Druckerfehler aufgetreten. Möglicher defekt an Pasper Size Detection Board, Laser, Scanner, Engine Controller oder Formatter Board. • 41.1 Unbekannter Druckerfehler
• 41.2 Laser/Sacnner Fehlfunktion
• 41.3 Unerwartetes Papierformat
• 41.4 Kein VSYNC Signal
• 41.5 Fehler Papierzuführung (nur HP 4xx0, 5000, 8100)
• 41.5 VSREQ Fehler (nur HP 5Si)
• 41.9 VSREQ Fehler Mögliche Maßnahme: Überprüfen Sie sämtliche Steckerkontakte zwischen Laser, Scanner und Engine Controller Board
Fehler 41.3 Unerwartetes Format in Fach X / Error 41.3 Fehler 41.3 Unerwartetes Format in Fach X / Error 41.3 Dies ist in den meisten Fällen darauf zurückzuführen, dass zwei oder mehrere Bläter im Drucker aneinander haften oder dass das Papierfach nicht richtig eingestellt ist. Mögliche Maßnahme: Legen Sie im Fach Papier des richtigen Formats ein. Wenn Sie aus Fach 1 drucken prüfen Sie ob über das Bediehnfeld das richtige Papierformat ausgewählt wurde. Wenn Sie über Fach 2,3 oder 4 drucken überprüfen Sie ob die Einstellungen in den Papierfächern ordnungsgemäß vorgenommen wurden.
Fehler 49.xxxx / Error 49.xxxx Fehler 49.xxxx / Error 49.xxxx Es ist ein schwer wiegender Firmware-Fehler aufgetreten. Dieser kann durch fehlerhafte Druckbefehle, defekte Daten oder unerlaubte Bedienfehler hervorgerufen werden. Mögliche Maßnahme: Schalten Sie den Drucker aus, und schalten Sie ihn nach 20 Sekunden wieder ein. Mögliche Ursache ist ein fehlerhaftes Parallel oder Netzwerkkabel sowie eine schlechte Verbindung oder Kontakt. Eventuell tritt der Fehler nur aus bestimmten Programmen oder Softwareanwendungen auf. Überprüfen Sie den Firmware-Stand und führen Sie ggf. ein Firmware-Update durch. Schalten Sie den Drucker aus und entfernen Sie alle Optionen und Netzwerk-, Parallel-, USB- Kabel, sowie DIMMs (Außer Firmware DIMM!), Speicher, EIO-Karten aus dem Drucker. Schaltet Sie jetzt den Drucker wieder ein, wenn der Fehler jetzt NICHT mehr auftritt installieren Sie nacheinander und einzeln die ausgebauten Optionen um die fehlerhafte Baugruppe einzugrenzen. Tritt der Fehler weiterhin auf ist ggf. der Firmware DIMM oder das Formatter Board defekt.
Fehler 49.24.02 / Error 49.24.02 Fehler 49.24.02 / Error 49.24.02 Es ist ein schwer wiegender Fehler aufgetreten. Mögliche Maßnahme: Überprüfen Sie sämtliche Steckerkontakte am DC Controller. Power Supply, DC- Controller oder Formatter-Board defekt.
Fehler 50.x Fixiereinheit / Error 50.x Fuser Fehler 50.x Fixiereinheit / Error 50.x Fuser Es ist ein Fehler in der Fixiereinheit aufgetreten. • 50.1 Niedrige Fuser Temperatur
• 50.2 Fuser Aufwärmfehler
• 50.3 Fuser Temperatur zu hoch
• 50.4, 50.5, 50,6, 50.7, 50.8, 50.9 Fehler Fuser Einheit Mögliche Maßnahme: Vorsicht! die Fuser Unit könnte noch heiß sein! 1. Schaltet Sie den Drucker aus und überprüfen Sie ob die Fuser Unit korrekt installiert ist und die Steckkontakte in Ordnung sind.
2. Schaltet Sie den Drucker nach 20 Minuten wieder ein, tritt der Fehler weiterhin auf erneuern Sie die Fuser Unit.
Bitte beachten Sie bei ältern Druckermodelle das die Fehlermeldung nach dem ausschalten noch ca. 20 Minuten intern gespeichert wird ! Weitere Ursachen können ein defekter DC Controller und bei älteren Modellen wie HP Laserjet II und III das Netzteil sein.
Fehler 51.x Laser Scanner / Error 51.x Fehler 51.x Laser Scanner / Error 51.x Es ist ein vorrübergehender Druckerfehler aufgetreten. • 51.1 beam detect error
• 51.2 laser error Mögliche Maßnahme: Schaltet Sie den Drucker aus und wieder ein. Überprüfen Sie die Steckverbindungen an der Laser/Scanner Einheit. Ggf. Ist die Laser/Scanner Assy oder der DC Controller defekt.
Fehler 52.x Laser Scanner / Error 52.x Fehler 52.x Laser Scanner / Error 52.x Es ist ein vorrübergehender Druckerfehler aufgetreten. • 52.0 scanner error
• 52.1 scanner startup error
• 52.2 scanner rotatio error Mögliche Maßnahme: Schaltet Sie den Drucker aus und wieder ein. Überprüfen Sie die Steckverbindungen an der Laser/Scanner Einheit. Ggf. Ist die Laser/Scanner Assy oder der DC Controller defekt.
Fehler 51.2Y Druckerfehler Fehler 51.2Y Druckerfehler Entweder findet ein Laserstrahl einen Fehler oder es ist ein Laserfehler aufgetreten. Y hat folgende Werte:
• 0 – Schwarz.
• 1 – cyan
• 2 – magenta
• 3 – gelb Mögliche Maßnahme: Schaltet Sie den Drucker aus und wieder ein. Überprüfen Sie die Steckverbindungen an der Laser/Scanner Einheit. Ggf. Ist die Laser/Scanner Assy oder der DC Controller defekt.
Fehler 53.xy.zz RAM DIMM / Error 53.xy.zz Fehler 53.xy.zz RAM DIMM / Error 53.xy.zz Es besteht ein Problem mit dem Druckerspeicher. Das DIMM, durch das der Fehler verursacht wurde, wird nicht verwendet. X = Hardware Typ
0: ROM
1: RAM
Y = Hardware Position
0: Interner Speicher
1: Slot 1
2: Slot 2
3: Slot 3
4: Slot 4
ZZ = Fehlertyp
0: Unsupported memory
1: Unrecognized memory
2: Unsupported memory size
3: Failed ram test
4: Exceeded maximum ram size
5: Exceeded maximum rom size
6: Invalid SIMM speed
7: SIMM reporting information incorrectly
8: SIMM ram parity error
9: ROM needs to be mapped to an unsupported address
10: SIMM address conflict
11: Rom out of bounds
12: Could not make temporary mapping Mögliche Maßnahme: Schalten Sie den Drucker aus und installieren Sie den angegebenen Baustein erneut. Wird die Meldung weiterhin angezeigt, müssen Sie möglicherweise den angegebenen DIMM/SIMM Baustein austauschen. Schalten Sie den Drucker aus, und ersetzen Sie das DIMM/SIMM, das das Problem verursacht hat.
Fehler 54 Duplexer / Error 54 Duplex feed Fehler 54 Duplexer / Error 54 Duplex feed Fehler in der Duplex Unit Mögliche Maßnahme: Duplexer Unit erneuern
Fehler 54.xx / Error 54.x Fehler 54.xx / Error 54.x Diese Meldung steht in der Regel mit einem Sensorproblem in Verbindung. Das Drucken kann nicht fortgesetzt werden. Der Sensor für die Luftfeuchtigkeit der Umgebung verhält sich anormal. • 54.1 Sicherheitsstreifen an der Tonerkassette entfernen (nur HP 4100)
• 54.4 Problem mit der Stromversorgung (nur HP 4100) Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein.
Fehler 55 DC Controller / Error 55 Internal communication problem Fehler 55 DC Controller / Error 55 Internal communication problem Es ist ein vorrübergehender Druckerfehler aufgetreten. Interner Kommunikationsfehler Mögliche Maßnahme: Überprüfen Sie ob das Formatter Board korrekt installiert ist und die Steckkontakte am DC Controller in Ordnung sind ggf. Fimware Update durchführen oder DC Controller und/oder Formatter Board erneuern.
Fehler 56.x / Error 56.x Fehler 56.x / Error 56.x Aufgrund einer falschen Zufuhr- oder Ausgabeanforderung ist ein vorübergehender Druckerfehler aufgetreten. • 56.1 Fehler Zufuhreinheiten
• 56.2 Fehler Ausgabeeinheiten Mögliche Maßnahme: Schalten Sie den Drucker aus und installieren Sie Zufuhr- und Ausgabeeinheiten wie Papierzuführung, Stacker, Stapler erneut. Eine nicht kompatibele Druckkombination wurde ausgewählt z.B. Briefumschläge im Duplexmode bedrucken ist nicht möglich.
Fehler 57.x Lüfter / Error 57.x Fan Fehler 57.x Lüfter / Error 57.x Fan Es ist ein vorübergehender Druckerfehler in einem der Lüfter des Druckers aufgetreten. X = Position Lüfter Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein. Erneuern Sie den defekten Lüfter.
Fehler 57.x Lüfter / Error 57.x Fan bei HP 4000 / 4050 / 4100 / 5000 Fehler 57.x Lüfter / Error 57.x Fan bei HP 4000 / 4050 / 4100 / 5000 Es ist ein vorübergehender Druckerfehler in einem der Lüfter des Druckers aufgetreten. • 57.4 Druckerlüfter
• 57.7 Duplexlüfter Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein. Erneuern Sie den defekten Lüfter.
Fehler 57.x Lüfter / Error 57.x Fan bei HP 8000 / 8100 Fehler 57.x Lüfter / Error 57.x Fan bei HP 8000 / 8100 57.2 Fan 3 location: formatter • 57.3 Fan 2 location: Low-voltage powersupply • 57.5 Fan 1 location: Laser/Scanner • 57.6 Fan 4 location: Face down delivery Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein. Erneuern Sie den defekten Lüfter.
Fehler 58.x / Error 58.x Fehler 58.x / Error 58.x Es ist ein Druckerfehler aufgrund eines Speicher-Tag-CPU-Fehlers aufgetreten, oder es besteht ein Problem mit dem Umluftsensor oder der Stromversorgung. • 58.2 Air Temp Sensor
• 58.3 DC Controller oder CPU
• 58.4 Power Supply Mögliche Maßnahme: Überprüfen Sie die Stromversorgung.
Fehler 58.x / Error 58.x bei HP Laserjet 8000 / 8100 ! Fehler 58.x / Error 58.x bei HP Laserjet 8000 / 8100 ! 58.1 Tray 1 lifter malfunction • 58.2 Tray 2 lifter malfunction • 58.3 Tray 3 lifter malfunction • 58.4 Tray 4 lifter malfunction Mögliche Maßnahme: Überprüfen Sie den Lift-Motor und erneuern ihn ggf.
Fehler 59.x / Error 59.x bei HP Laserjet 4xx0 / 5000 / 8000 / 8100 Fehler 59.x / Error 59.x bei HP Laserjet 4xx0 / 5000 / 8000 / 8100 59.0 Main motor error • 59.1 Main motor startup error • 59.2 main motor rotation error Mögliche Maßnahme: Überprüfen Sie das Druckwerk auf Fremdgegenstände die evt. den Antrieb blockieren. Ein defekte/schwergängige Toner-Kassette oder Fuser Unit können diesen Fehler auch verursachen.Ggf. Main Motor oder/und DC Controller erneuern.
Fehler 60.x / Error 60.x bei HP Laserjet 4200 / 4300 Serie Fehler 60.x / Error 60.x bei HP Laserjet 4200 / 4300 Serie 60.2 Tray 2 Lift Error • 60.3 Tray 3 Lift Error • 60.4 Tray 4 Lift Error Mögliche Maßnahme: Überprüfen Sie die Papierzuführungen auf Fremdgegenstände die evt. den Antrieb blockieren. Evt. Lift Driver Assy oder DC Controller erneuern.
Fehler 62 / Error 62 bei HP Laserjet 2300 / 4200 / 4300 Serie Fehler 62 / Error 62 bei HP Laserjet 2300 / 4200 / 4300 Serie Diese Meldung weisst darauf hin, dass kein System gefunden werden konnte. Das Softwaresystem des Druckers ist beschädigt. Mögliche Maßnahme: Installieren Sie den Firmware DIMM Slot 1 erneut, ggf. Firmware Dimm und/oder Formatter Board erneuern.
Fehler 62.x / Error 62.x bei HP Laserjet 4000 / 4050 / 4100 / 5000 / 8000 / 810 Fehler 62.x / Error 62.x bei HP Laserjet 4000 / 4050 / 4100 / 5000 / 8000 / 810 Es ist ein vorübergehender Druckerfehler in einem der Druckerspeicher aufgetreten. • 62.0 = interner Speicher
• 62.1 = DIMM Slot 1
• 62.2 = DIMM Slot 2
• 62.3 = DIMM Slot 3
• 62.4 = DIMM Slot 4 Mögliche Maßnahme: Installieren Sie den Speicher / DIMM erneut oder tauschen Sie diesen ggf. gegen einen neuen aus.
Fehler 64 / Error 64 Fehler 64 / Error 64 Im Scan-Puffer ist ein vorübergehender Druckerfehler aufgetreten. Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein, ggf. Formatter Board erneuern.
Fehler 66.xx.yy / Error 66.xx.yy Fehler 66.xx.yy / Error 66.xx.yy In einem externen Zubehör ist ein Fehler aufgetreten. Mögliche Maßnahme: Schalten Sie den Drucker aus und überprüfen Sie ob das Zubehörgerät ordnungsgemäß installiert und angeschlossen ist, schalten Sie dann den Drucker wieder ein.
Fehler 68.x / Error 68.x Fehler 68.x / Error 68.x Im permanenten Speicher des Druckers ist ein Fehler aufgetreten oder der Speicher ist voll. Einige Einstellungen wurden vermutlich auf die Werkseinstellungen zurückgesetzt. Mögliche Maßnahme: Schalten Sie den Drucker aus und dann wieder ein, führen Sie ggf. Einen Cold Reset durch der den Drucker auf die Werkseinstellungen zurücksetzt und konfigurieren dann Ihre Benutzer definierten Einstellungen erneut. Falls der Fehler erneut auftritt muß ggf. die Festplatte neu initialisieren oder das Formatter Board erneuern.
Fehler 69.x / Error 69.x Fehler 69.x / Error 69.x Ein Fehler in der Duplexeinheit ist aufgetreten. Mögliche Maßnahme: Schalten Sie den Drucker aus und installieren Sie Duplexeinheit erneut, schalten Sie dann den Drucker wieder ein.
Fehler 79.x / Error 79.x Fehler 79.x / Error 79.x Es wurde ein schwer wiegender Hardwarefehler erkannt. Mögliche Maßnahme: Schalten Sie den Drucker aus, und schalten Sie ihn nach 20 Sekunden wieder ein. Eventuell tritt der Fehler nur aus bestimmten Programmen oder Softwareanwendungen auf. Überprüfen Sie den Firmware-Stand und führen Sie ggf. ein Firmware-Update durch. Schalten Sie den Drucker aus und entfernen Sie alle Optionen und Netzwerk-, Parallel-, USB- Kabel, sowie DIMMs (Außer Firmware DIMM!), Speicher, EIO-Karten aus dem Drucker. Schaltet Sie jetzt den Drucker wieder ein, wenn der Fehler jetzt NICHT mehr auftritt installieren Sie nacheinander und einzeln die ausgebauten Optionen um die fehlerhafte Baugruppe einzugrenzen. Tritt der Fehler weiterhin auf ist ggf. der Firmware DIMM oder das Formatter Board defekt.
Fehler 80.x / Error 80.x Fehler 80.x / Error 80.x Am EIO / MIO-Zubehör in Steckplatz (X) ist ein schwer wiegender Fehler augetreten. Mögliche Maßnahme: Vorsicht! Installieren Sie die MIO / EIO Karte erneut ggf. auf einem anderen Steckplatz. Reseten Sie die MIO / EIO Karte. Ggf. iie Karte oder das Formatter Board erneuern.
01:10 error 01:10 error Electronics module failure
01:11 error 01:11 error Electronics module fan failure
01:12 error 01:12 error EEROM not configured correctly
01:13 error 01:13 error Electronics module failure
02:10 error 02:10 error Carriage failure
02:13 error 02:13 error Carriage failure
03:10 error 03:10 error Power supply failure
04:11 error 04:11 error LAN card not detected
05:09 error 05:09 error Formatter or HP GL/2 card not detected
05:10 error 05:10 error Formatter not detected
05:11 error 05:11 error Formatter not detected
06:03 error 06:03 error Formatter hard drive not functioning
08:11 error 08:11 error Front panel not detected
11:11 error 11:11 error Trailing cable defective
11:13 error 11:13 error Printhead voltage: Possible trailing cable or carriage defective
12:11 error 12:11 error Attempt to resolve by cleaning printheads or possible defective carriage
21:10 error 21:10 error Service station failure
21:11 error 21:11 error Attempt to resolve by firmware upgrade or possible defective s/stn
22:10 error 22:10 error Ensure all inks are genuine HP or possible Ink supply station failure
41:10 error 41:10 error Paper axis (X-Axis) motor failure
41:13 error 41:13 error Paper axis motor encoder failure
42:10 error 42:10 error Scan axis (Y-Axis) motor failure
43:10 error 43:10 error Vacuum fan failure
43:11 error 43:11 error Vacuum fan not detected
56:10 error 56:10 error Drive roller encoder sensor failure
56:13 error 56:13 error Drive roller encoder sensor failure
61:04 error 61:04 error Firmware error, attempt to resolve by firmware upgrade
61:05 error 61:05 error Communication problem, try new driver & different connection method
62:03 error 62:03 error Parallel port communication error, call us to discuss
63:03 error 63:03 error LAN card communication error, attempt firmware upgrade
64:03 error 64:03 error USB port communication error, attempt firmware upgrade
64:04 error 64:04 error USB port communication error, attempt firmware upgrade
65:03 error 65:03 error Communication error, attempt firmware upgrade / driver upgrade
71:04 error 71:04 error Formatter issue, attempt firmware upgrade
71:06 error 71:06 error Out of memory, request quote for memory upgrade
72:04 error 72:04 error Scan axis firmware error, attempt firmware upgrade
73:04 error 73:04 error Servo error, Possible new electronics module
79:04 error 79:04 error Firmware error, attempt firmware upgrade
81:01 error 81:01 error Paper axis shutdown, possible defective encoder disk
81:11 error 81:11 error Paper axis shutdown, possible defective encoder disk
85:10 error 85:10 error Paper axis encoder error, possible defective encoder/sensor
86:01 error 86:01 error Carriage axis shutdown
86:11 error 86:11 error Carriage axis shutdown
86:13 error 86:13 error Carriage axis shutdown, attempt firmware upgrade
87:13 error 87:13 error Possible defective carriage assembly
93:10 error 93:10 error Ink system failure, check inks are ok & genuine HP, possible tubes assy
01:10 error 01:10 error Electronics module failure
01:11 error 01:11 error Electronics module fan failure
01:12 error 01:12 error EEROM not configured correctly
01:13 error 01:13 error Electronics module failure
02:10 error 02:10 error Carriage failure
02:13 error 02:13 error Carriage failure
03:10 error 03:10 error Power supply failure
04:11 error 04:11 error LAN card not detected
05:09 error 05:09 error Formatter or HP GL/2 card not detected
05:10 error 05:10 error Formatter not detected
05:11 error 05:11 error Formatter not detected
06:03 error 06:03 error Formatter hard drive not functioning
08:11 error 08:11 error Front panel not detected
11:11 error 11:11 error Trailing cable defective
11:13 error 11:13 error Printhead voltage: Possible trailing cable or carriage defective
12:11 error 12:11 error Attempt to resolve by cleaning printheads or possible defective carriage
21:10 error 21:10 error Service station failure
21:11 error 21:11 error Attempt to resolve by firmware upgrade or possible defective s/stn
22:10 error 22:10 error Ensure all inks are genuine HP or possible Ink supply station failure
41:10 error 41:10 error Paper axis (X-Axis) motor failure
41:13 error 41:13 error Paper axis motor encoder failure
42:10 error 42:10 error Scan axis (Y-Axis) motor failure
43:10 error 43:10 error Vacuum fan failure
43:11 error 43:11 error Vacuum fan not detected
56:10 error 56:10 error Drive roller encoder sensor failure
56:13 error 56:13 error Drive roller encoder sensor failure
61:04 error 61:04 error Firmware error, attempt to resolve by firmware upgrade
61:05 error 61:05 error Communication problem, try new driver & different connection method
62:03 error 62:03 error Parallel port communication error, call us to discuss
63:03 error 63:03 error LAN card communication error, attempt firmware upgrade
64:03 error 64:03 error USB port communication error, attempt firmware upgrade
64:04 error 64:04 error USB port communication error, attempt firmware upgrade
65:03 error 65:03 error Communication error, attempt firmware upgrade / driver upgrade
71:04 error 71:04 error Formatter issue, attempt firmware upgrade
71:06 error 71:06 error Out of memory, request quote for memory upgrade
72:04 error 72:04 error Scan axis firmware error, attempt firmware upgrade
73:04 error 73:04 error Servo error, Possible new electronics module
79:04 error 79:04 error Firmware error, attempt firmware upgrade
81:01 error 81:01 error Paper axis shutdown, possible defective encoder disk
81:11 error 81:11 error Paper axis shutdown, possible defective encoder disk
85:10 error 85:10 error Paper axis encoder error, possible defective encoder/sensor
86:01 error 86:01 error Carriage axis shutdown
86:11 error 86:11 error Carriage axis shutdown
86:13 error 86:13 error Carriage axis shutdown, attempt firmware upgrade
87:13 error 87:13 error Possible defective carriage assembly
93:10 error 93:10 error Ink system failure, check inks are ok & genuine HP, possible tubes assy
010001 error 010001 error Window sensor defective, front panel required
010020 error 010020 error ROM test failure, possible main PCA
010021 error 010021 error DRAM failure replace main PCA
010022 error 010022 error Swath RAM failure, replace main PCA
010023 error 010023 error EEROM failure, clear EEROM / Replace main PCA
010024 error 010024 error Pen interface failure, replace main PCA
010030 error 010030 error Internal communication error
010032 error 010032 error Internal communication error
010033 error 010033 error Internal communication error
010034 error 010034 error Internal communication error
010040 error 010040 error X-Axis servo error
010041 error 010041 error Y-Axis servo error
010050 error 010050 error Defective Postscript SIMM
010060 error 010060 error Primer motor failure
010080 error 010080 error RS-232 data overflow
020001 error 020001 error Memory error, try turning off queuing & adding more RAM
020002 error 020002 error Memory error, try turning off queuing & adding more RAM
02002x error 02002x error Firmware error, replace Postscript SIMM
030010 error 030010 error Service station error
04xxxx error 04xxxx error MIO error, check MIO setup
040601 error 040601 error Incorrect MIO card
05xxxx error 05xxxx error MIO system error
06030A error 06030A error Mark Position not found, possible carriage assy
06030B error 06030B error Bad ambient temperature
060308 error 060308 error Problem with pen voltage
060309 error 060309 error Problem with pen voltage
070000 error 070000 error Unable to calibrate drop detect
070005 error 070005 error Calibration problem
070006 error 070006 error Calibration problem
070007 error 070007 error Calibration problem
070008 error 070008 error Calibration problem
070010 error 070010 error False drops detected, check your power supply is not noisy
070020 error 070020 error Drop detect error
070030 error 070030 error Drop detect error
070100 error 070100 error Firmware error
0000D8 error 0000D8 error Firmware error
080001 error 080001 error Postscript error
010001 error 010001 error Window sensor defective, front panel required
010020 error 010020 error ROM test failure, possible main PCA
010021 error 010021 error DRAM failure replace main PCA
010022 error 010022 error Swath RAM failure, replace main PCA
010023 error 010023 error EEROM failure, clear EEROM / Replace main PCA
010024 error 010024 error Pen interface failure, replace main PCA
010030 error 010030 error Internal communication error
010032 error 010032 error Internal communication error
010033 error 010033 error Internal communication error
010034 error 010034 error Internal communication error
010040 error 010040 error X-Axis servo error
010041 error 010041 error Y-Axis servo error
010050 error 010050 error Defective Postscript SIMM
010060 error 010060 error Primer motor failure
010080 error 010080 error RS-232 data overflow
020001 error 020001 error Memory error, try turning off queuing & adding more RAM
020002 error 020002 error Memory error, try turning off queuing & adding more RAM
02002x error 02002x error Firmware error, replace Postscript SIMM
030010 error 030010 error Service station error
04xxxx error 04xxxx error MIO error, check MIO setup
040601 error 040601 error Incorrect MIO card
05xxxx error 05xxxx error MIO system error
06030A error 06030A error Mark Position not found, possible carriage assy
06030B error 06030B error Bad ambient temperature
060308 error 060308 error Problem with pen voltage
060309 error 060309 error Problem with pen voltage
070000 error 070000 error Unable to calibrate drop detect
070005 error 070005 error Calibration problem
070006 error 070006 error Calibration problem
070007 error 070007 error Calibration problem
070008 error 070008 error Calibration problem
070010 error 070010 error False drops detected, check your power supply is not noisy
070020 error 070020 error Drop detect error
070030 error 070030 error Drop detect error
070100 error 070100 error Firmware error
0000D8 error 0000D8 error Firmware error
080001 error 080001 error Postscript error
01:10 error 01:10 error Electronics module failure
01:11 error 01:11 error Electronics module fan failure
01:12 error 01:12 error EEROM not configured correctly
01:13 error 01:13 error Electronics module failure
02:10 error 02:10 error Carriage failure
02:13 error 02:13 error Carriage failure
03:10 error 03:10 error Power supply failure
04:11 error 04:11 error LAN card not detected
05:09 error 05:09 error Formatter or HP GL/2 card not detected
05:10 error 05:10 error Formatter not detected
05:11 error 05:11 error Formatter not detected
06:03 error 06:03 error Formatter hard drive not functioning
08:11 error 08:11 error Front panel not detected
11:11 error 11:11 error Trailing cable defective
11:13 error 11:13 error Printhead voltage: Possible trailing cable or carriage defective
12:11 error 12:11 error Attempt to resolve by cleaning printheads or possible defective carriage
21:10 error 21:10 error Service station failure
21:11 error 21:11 error Attempt to resolve by firmware upgrade or possible defective s/stn
22:10 error 22:10 error Ensure all inks are genuine HP or possible Ink supply station failure
41:10 error 41:10 error Paper axis (X-Axis) motor failure
41:13 error 41:13 error Paper axis motor encoder failure
42:10 error 42:10 error Scan axis (Y-Axis) motor failure
43:10 error 43:10 error Vacuum fan failure
43:11 error 43:11 error Vacuum fan not detected
56:10 error 56:10 error Drive roller encoder sensor failure
56:13 error 56:13 error Drive roller encoder sensor failure
61:04 error 61:04 error Firmware error, attempt to resolve by firmware upgrade
61:05 error 61:05 error Communication problem, try new driver & different connection method
62:03 error 62:03 error Parallel port communication error, call us to discuss
63:03 error 63:03 error LAN card communication error, attempt firmware upgrade
64:03 error 64:03 error USB port communication error, attempt firmware upgrade
64:04 error 64:04 error USB port communication error, attempt firmware upgrade
65:03 error 65:03 error Communication error, attempt firmware upgrade / driver upgrade
71:04 error 71:04 error Formatter issue, attempt firmware upgrade
71:06 error 71:06 error Out of memory, request quote for memory upgrade
72:04 error 72:04 error Scan axis firmware error, attempt firmware upgrade
73:04 error 73:04 error Servo error, Possible new electronics module
79:04 error 79:04 error Firmware error, attempt firmware upgrade
81:01 error 81:01 error Paper axis shutdown, possible defective encoder disk
81:11 error 81:11 error Paper axis shutdown, possible defective encoder disk
85:10 error 85:10 error Paper axis encoder error, possible defectice encoder/sensor
86:01 error 86:01 error Carriage axis shutdown
86:11 error 86:11 error Carriage axis shutdown
86:13 error 86:13 error Carriage axis shutdown, attempt firmware upgrade
87:13 error 87:13 error Possible defective carriage assembly
93:10 error 93:10 error Ink system failure, check inks are ok & genuine HP, possible tubes assy
0B0000 error 0B0000 error Bad Ambient Temperture Measured
0B0001 error 0B0001 error Bad Humidity Read
0B0002 error 0B0002 error Bad IDS Pressure Read
0B0003 error 0B0003 error ACDO Intrenal Channles Check Failure
0B0004 error 0B0004 error Unable To Detect Pump
0B0005 error 0B0005 error Unable To Detect Valve
0B0006 error 0B0006 error Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned
0B0007 error 0B0007 error Unable To Detect Vacuum Fan
0B0008 error 0B0008 error Unable To Detect Cooling Fan
0B0009 error 0B0009 error Unable To Detect Aerosol Fan (Including On Right Cover)
0B000A error 0B000A error Primer Shut Down Error
0B000B error 0B000B error Pump Or Pressure Sensor Not Working
0B000C error 0B000C error Serial Device ADC Test Failure
0B000D error 0B000D error 24 V Source Test Failure
0B000E error 0B000E error Short Circuit In Scan-Axis Motor
0000D8 error 0000D8 error External Library Error
01002D error 01002D error The Main PCA Cannot Communicate With The Carriage
010020 error 010020 error FirmWare DIMM Test Failure
010021 error 010021 error Memory Module Test Failure
010023 error 010023 error EEROM Test Failure
010028 error 010028 error EEROM Checksum Failure
010029 error 010029 error EEROM Write Failure
010040 error 010040 error Error In Paper-Axis Encoder Quadrature
010041 error 010041 error Error In Scan-Axis Encoder Quadrature
010042 error 010042 error Error In Service Station-Axis Encoder Quadrature
010050 error 010050 error PostScript Processing Error
01009X error 01009X error Error In Paper-Axis Motor Encoder
02xxxx error 02xxxx error PostScript/Firmware Error
04Cxxx error 04Cxxx error EIO Accessories (EIO Card/Hard Disk Drive) Error
048xxx error 048xxx error EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated
048500 error 048500 error There Are Too Many EIO Cards Connected To Printer
060300 error 060300 error One Of The Printheads Has Internal Electrical Problem
060301 error 060301 error One Of The Printheads Has Internal Electrical Problem
060305 error 060305 error Thermal Shutdown Error(One Of The Printheads Has Gone Above Maximum Temperature)
060306 error 060306 error Problem With Printhead Selection
060307 error 060307 error APA Regulation Failure
060308 error 060308 error APA Regulation Failure
060309 error 060309 error Problem With Setting The Voltage Of Printheads
06030A error 06030A error Error In Finding The Mark Encoder
06030B error 06030B error The Ambient Temperature Measured Is Out Of The Normal Range
070100 error 070100 error Firmware Error
080001 error 080001 error PostScript Error
09xxxx error 09xxxx error EIO Accessories (EIO Card/Hard Disk Drive) Error
09Axxx error 09Axxx error Internal Error
09A001 error 09A001 error There Are Too Many Hard Disk Drives Connected To The Printer
09Bxxx error 09Bxxx error Internal Error
09Cxxx error 09Cxxx error Internal Error
0A0000 error 0A0000 error The Air Pressure Is Below The Minimum Requirement
0A0010 error 0A0010 error Problem In Pressurizing The Air System
0A0020 error 0A0020 error Error In Calibrating The APS Sensor
0A0030 error 0A0030 error Problem In Depressurizing Air System
0A0040 error 0A0040 error Ink Tubes Initialization Failure Due To Low Air Pressure
0A0050 error 0A0050 error The Printer Has Detected A Leak In The Tubes System Before The Life Of The System
0A0060 error 0A0060 error The Printer Has Detected A Leak In The Tubes System After The Life Of The System
0A0070 error 0A0070 error The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware
0C0030 error 0C0030 error Bad Drop Detector
0C0032 error 0C0032 error Drop Detector Not Calibrated For All Printheads
0C1000 error 0C1000 error Primer Not Calibrated
0C1001 error 0C1001 error Primer Shutdown Error
0D00 error 0D00 error System Error Code Related To The Multi-roll Feeder
0B0000 error 0B0000 error Bad Ambient Temperture Measured
0B0001 error 0B0001 error Bad Humidity Read
0B0002 error 0B0002 error Bad IDS Pressure Read
0B0003 error 0B0003 error ACDO Intrenal Channles Check Failure
0B0004 error 0B0004 error Unable To Detect Pump
0B0005 error 0B0005 error Unable To Detect Valve
0B0006 error 0B0006 error Trailing Cable Incorrectly Connected OR Fuse In Electronics Module Has Burned
0B0007 error 0B0007 error Unable To Detect Vacuum Fan
0B0008 error 0B0008 error Unable To Detect Cooling Fan
0B0009 error 0B0009 error Unable To Detect Aerosol Fan (Including On Right Cover)
0B000A error 0B000A error Primer Shut Down Error
0B000B error 0B000B error Pump Or Pressure Sensor Not Working
0B000C error 0B000C error Serial Device ADC Test Failure
0B000D error 0B000D error 24 V Source Test Failure
0B000E error 0B000E error Short Circuit In Scan-Axis Motor
0000D8 error 0000D8 error External Library Error
01002D error 01002D error The Main PCA Cannot Communicate With The Carriage
010020 error 010020 error FirmWare DIMM Test Failure
010021 error 010021 error Memory Module Test Failure
010023 error 010023 error EEROM Test Failure
010028 error 010028 error EEROM Checksum Failure
010029 error 010029 error EEROM Write Failure
010040 error 010040 error Error In Paper-Axis Encoder Quadrature
010041 error 010041 error Error In Scan-Axis Encoder Quadrature
010042 error 010042 error Error In Service Station-Axis Encoder Quadrature
010050 error 010050 error PostScript Processing Error
01009X error 01009X error Error In Paper-Axis Motor Encoder
02xxxx error 02xxxx error PostScript/Firmware Error
04Cxxx error 04Cxxx error EIO Accessories (EIO Card/Hard Disk Drive) Error
048xxx error 048xxx error EIO Card Is From A Third Party Vendor May Not Be Fully Compliant With IIO Protocol Specification2.0 OR EIO Card Firmware Is Not Updated
048500 error 048500 error There Are Too Many EIO Cards Connected To Printer
060300 error 060300 error One Of The Printheads Has Internal Electrical Problem
060301 error 060301 error One Of The Printheads Has Internal Electrical Problem
060305 error 060305 error Thermal Shutdown Error (One Of The Printheads Has Gone Above Maximum Temperature)
060306 error 060306 error Problem With Printhead Selection
060307 error 060307 error APA Regulation Failure
060308 error 060308 error APA Regulation Failure
060309 error 060309 error Problem With Setting The Voltage Of Printheads
06030A error 06030A error Error In Finding The Mark Encoder
06030B error 06030B error The Ambient Temperature Measured Is Out Of The Normal Range
070100 error 070100 error Firmware Error
080001 error 080001 error PostScript Error
09xxxx error 09xxxx error EIO Accessories (EIO Card/Hard Disk Drive) Error
09Axxx error 09Axxx error Internal Error
09A001 error 09A001 error There Are Too Many Hard Disk Drives Connected To The Printer
09Bxxx error 09Bxxx error Internal Error
09Cxxx error 09Cxxx error Internal Error
0A0000 error 0A0000 error The Air Pressure Is Below The Minimum Requirement
0A0010 error 0A0010 error Problem In Pressurizing The Air System
0A0020 error 0A0020 error Error In Calibrating The APS Sensor
0A0030 error 0A0030 error Problem In Depressurizing Air System
0A0040 error 0A0040 error Ink Tubes Initialization Failure Due To Low Air Pressure
0A0050 error 0A0050 error The Printer Has Detected A Leak In The Tubes System Before The Life Of The System
0A0060 error 0A0060 error The Printer Has Detected A Leak In The Tubes System After The Life Of The System
0A0070 error 0A0070 error The Backup EEROM Contents Stored In The Tubes Systems Are Not Consistent With The Ones Required By The Firmware
0C0030 error 0C0030 error Bad Drop Detector
0C0032 error 0C0032 error Drop Detector Not Calibrated For All Printheads
0C1000 error 0C1000 error Primer Not Calibrated
0C1001 error 0C1001 error Primer Shutdown Error
0D00 error 0D00 error System Error Code Related To The Multi-roll Feeder
010020 error 010020 error The CheckSum Read On The Flash SIMM Is Incorrect
010021 error 010021 error The Base DRAM Or The RAM SIMM Tests Failed
010022 error 010022 error The SWATH RAM Test Failed
010023 error 010023 error A Fuse On The Main PCA Has Blown
010025 error 010025 error Problem Initializing The Encoder Pulse Generator
010030 error 010030 error One Of The Two Interconnect Boards Not Detected
010031 error 010031 error The Printhead Primitive Driver ASIC Test Failed
010032 error 010032 error Fan Test Failed – Current Not Detected In One Or Both Fans
010033 error 010033 error The DC Motor ASIC Test Failed
010034 error 010034 error One Of The DC Motor Has Failed
010035 error 010035 error One Of The Stepper Motors Has Failed
010036 error 010036 error ADC Test Failure In The Main PCA
010037 error 010037 error ADC Test Failure In The Carriage PCA
010038 error 010038 error A Printhead Voltage Could Not Be Set – Main PCA Failure
010039 error 010039 error A Printhead Voltage Could Not Be Set – Carriage PCA Failure
010040 error 010040 error The Ambient Temperature Measured Is Out Of The Normal Range
010041 error 010041 error Problem In Setting The Printhead Voltage
010042 error 010042 error The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
010100 error 010100 error Error Reading In The EEROM
010101 error 010101 error An Action Outside The EEROM Limits Has Been Performed
010102 error 010102 error Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
010110 error 010110 error The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode
010111 error 010111 error The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
010120 error 010120 error The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
010121 error 010121 error One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
020000 error 020000 error Error In Finding The Primer Home Position
020001 error 020001 error Error In Finding The Elevator Home Position
020002 error 020002 error Error In Finding The Refill Arm Home Position
020003 error 020003 error Error In Finding The refill Stepper Motor Home Position
020004 error 020004 error Error In Finding The Service Station Home Position
020005 error 020005 error Elevator Has A Problem Reaching A Desired Position
020006 error 020006 error The Refill Position In The Y-axis In Not Calibrated
020010 error 020010 error Problem With Fine Movement of The Y-Axis Motor
020011 error 020011 error Error During Initialization Of The Y-Axis
040xxx error 040xxx error MIO Card Error
040601 error 040601 error The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions
050000 error 050000 error The Line Sensor Has Problems Finding The Mark Encoder
060000 error 060000 error The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light
060200 error 060200 error Incompatible Firmware And Carriage PCA
060399 error 060399 error Incompatible Firmware And Line Sensor
07xxxx error 07xxxx error Firmware Error
08xxxx error 08xxxx error PostScript Error
080001 error 080001 error Hard Disk Drive Installed Without PostScript
09xxxx error 09xxxx error Problem With The Hard Disk
09004 error 09004 error PostScript Installed Without The Hard Disk Drive
010020 error 010020 error The CheckSum Read On The Flash SIMM Is Incorrect
010021 error 010021 error The Base DRAM Or The RAM SIMM Tests Failed
010022 error 010022 error The SWATH RAM Test Failed
010023 error 010023 error A Fuse On The Main PCA Has Blown
010025 error 010025 error Problem Initializing The Encoder Pulse Generator
010030 error 010030 error One Of The Two Interconnect Boards Not Detected
010031 error 010031 error The Printhead Primitive Driver ASIC Test Failed
010032 error 010032 error Fan Test Failed – Current Not Detected In One Or Both Fans
010033 error 010033 error The DC Motor ASIC Test Failed
010034 error 010034 error One Of The DC Motor Has Failed
010035 error 010035 error One Of The Stepper Motors Has Failed
010036 error 010036 error ADC Test Failure In The Main PCA
010037 error 010037 error ADC Test Failure In The Carriage PCA
010038 error 010038 error A Printhead Voltage Could Not Be Set – Main PCA Failure
010039 error 010039 error A Printhead Voltage Could Not Be Set – Carriage PCA Failure
010040 error 010040 error The Ambient Temperature Measured Is Out Of The Normal Range
010041 error 010041 error Problem In Setting The Printhead Voltage
010042 error 010042 error The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
010100 error 010100 error Error Reading In The EEROM
010101 error 010101 error An Action Outside The EEROM Limits Has Been Performed
010102 error 010102 error Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
010110 error 010110 error The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is Initialised In Service Mode
010111 error 010111 error The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
010120 error 010120 error The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
010121 error 010121 error One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
025000 error 025000 error Error In Finding The Primer Home Position
025001 error 025001 error Error In Finding The Elevator Home Position
025002 error 025002 error Error In Finding The Refill Arm Home Position
025003 error 025003 error Error In Finding The refill Stepper Motor Home Position
025004 error 025004 error Error In Finding The Service Station Home Position
025005 error 025005 error Elevator Has A Problem Reaching A Desired Position
025006 error 025006 error The Refill Position In The Y-axis In Not Calibrated
020010 error 020010 error Problem With Fine Movement of The Y-Axis Motor
020011 error 020011 error Error During Initialization Of The Y-Axis
040xxx error 040xxx error MIO Card Error
040601 error 040601 error The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions
050000 error 050000 error The Line Sensor Has Problems Finding The Mark Encoder
060000 error 060000 error The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light
060200 error 060200 error Incompatible Firmware And Carriage PCA
060399 error 060399 error Incompatible Firmware And Line Sensor
07xxxx error 07xxxx error Firmware Error
08xxxx error 08xxxx error PostScript Error
080001 error 080001 error Hard Disk Drive Installed Without PostScript
09xxxx error 09xxxx error Problem With The Hard Disk
09004 error 09004 error PostScript Installed Without The Hard Disk Drive
010020 error 010020 error The CheckSum Read On The Flash SIMM Is Incorrect
010021 error 010021 error The Base DRAM Or The RAM SIMM Tests Failed
010022 error 010022 error The SWATH RAM Test Failed
010023 error 010023 error A Fuse On The Main PCA Has Blown
010025 error 010025 error Problem Initializing The Encoder Pulse Generator
010030 error 010030 error One Of The Two Interconnect Boards Not Detected
010031 error 010031 error The Printhead Primitive Driver ASIC Test Failed
010032 error 010032 error Fan Test Failed – Current Not Detected In One Or Both Fans
010033 error 010033 error The DC Motor ASIC Test Failed
010034 error 010034 error One Of The DC Motor Has Failed
010035 error 010035 error One Of The Stepper Motors Has Failed
010036 error 010036 error ADC Test Failure In The Main PCA
010037 error 010037 error ADC Test Failure In The Carriage PCA
010038 error 010038 error A Printhead Voltage Could Not Be Set – Main PCA Failure
010039 error 010039 error A Printhead Voltage Could Not Be Set – Carriage PCA Failure
010040 error 010040 error The Ambient Temperature Measured Is Out Of The Normal Range
010041 error 010041 error Problem In Setting The Printhead Voltage
010042 error 010042 error The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
010100 error 010100 error Error Reading In The EEROM
010101 error 010101 error An Action Outside The EEROM Limits Has Been Performed
010102 error 010102 error Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
010110 error 010110 error The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode
010111 error 010111 error The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
010120 error 010120 error The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
010121 error 010121 error One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
030000 error 030000 error Error In Finding The Primer Home Position
030001 error 030001 error Error In Finding The Elevator Home Position
030002 error 030002 error Error In Finding The Refill Arm Home Position
030003 error 030003 error Error In Finding The refill Stepper Motor Home Position
030004 error 030004 error Error In Finding The Service Station Home Position
030005 error 030005 error Elevator Has A Problem Reaching A Desired Position
030006 error 030006 error The Refill Position In The Y-axis In Not Calibrated
020010 error 020010 error Problem With Fine Movement of The Y-Axis Motor
020011 error 020011 error Error During Initialization Of The Y-Axis
040xxx error 040xxx error MIO Card Error
040601 error 040601 error The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions
050000 error 050000 error The Line Sensor Has Problems Finding The Mark Encoder
060000 error 060000 error The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light
060200 error 060200 error Incompatible Firmware And Carriage PCA
060399 error 060399 error Incompatible Firmware And Line Sensor
07xxxx error 07xxxx error Firmware Error
08xxxx error 08xxxx error PostScript Error
080001 error 080001 error Hard Disk Drive Installed Without PostScript
09xxxx error 09xxxx error Problem With The Hard Disk
09004 error 09004 error PostScript Installed Without The Hard Disk Drive
010020 error 010020 error The CheckSum Read On The Flash SIMM Is Incorrect
010021 error 010021 error The Base DRAM Or The RAM SIMM Tests Failed
010022 error 010022 error The SWATH RAM Test Failed
010023 error 010023 error A Fuse On The Main PCA Has Blown
010025 error 010025 error Problem Initializing The Encoder Pulse Generator
010030 error 010030 error One Of The Two Interconnect Boards Not Detected
010031 error 010031 error The Printhead Primitive Driver ASIC Test Failed
010032 error 010032 error Fan Test Failed – Current Not Detected In One Or Both Fans
010033 error 010033 error The DC Motor ASIC Test Failed
010034 error 010034 error One Of The DC Motor Has Failed
010035 error 010035 error One Of The Stepper Motors Has Failed
010036 error 010036 error ADC Test Failure In The Main PCA
010037 error 010037 error ADC Test Failure In The Carriage PCA
010038 error 010038 error A Printhead Voltage Could Not Be Set – Main PCA Failure
010039 error 010039 error A Printhead Voltage Could Not Be Set – Carriage PCA Failure
010040 error 010040 error The Ambient Temperature Measured Is Out Of The Normal Range
010041 error 010041 error Problem In Setting The Printhead Voltage
010042 error 010042 error The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
010100 error 010100 error Error Reading In The EEROM
010101 error 010101 error An Action Outside The EEROM Limits Has Been Performed
010102 error 010102 error Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
010110 error 010110 error The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode
010111 error 010111 error The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
010120 error 010120 error The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
010121 error 010121 error One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
035000 error 035000 error Error In Finding The Primer Home Position
035001 error 035001 error Error In Finding The Elevator Home Position
035002 error 035002 error Error In Finding The Refill Arm Home Position
035003 error 035003 error Error In Finding The refill Stepper Motor Home Position
035004 error 035004 error Error In Finding The Service Station Home Position
035005 error 035005 error Elevator Has A Problem Reaching A Desired Position
035006 error 035006 error The Refill Position In The Y-axis is Not Calibrated
020010 error 020010 error Problem With Fine Movement of The Y-Axis Motor
020011 error 020011 error Error During Initialization Of The Y-Axis
040xxx error 040xxx error MIO Card Error
040601 error 040601 error The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions
050000 error 050000 error The Line Sensor Has Problems Finding The Mark Encoder
060000 error 060000 error The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light
060200 error 060200 error Incompatible Firmware And Carriage PCA
060399 error 060399 error Incompatible Firmware And Line Sensor
07xxxx error 07xxxx error Firmware Error
08xxxx error 08xxxx error PostScript Error
080001 error 080001 error Hard Disk Drive Installed Without PostScript
09xxxx error 09xxxx error Problem With The Hard Disk
09004 error 09004 error PostScript Installed Without The Hard Disk Drive
01.0:03 error 01.0:03 error Error Impact 12C Channel
01.0:10 error 01.0:10 error Problem With The Gamut PCI PCA
01.1:10 error 01.1:10 error Problem With The PrintMech PCA
01.2:10 error 01.2:10 error ISS PCA Faulty – Humidity Sensor Out Of Scale Or NVM Backup Failure
02:10 error 02:10 error Encoder Seems To Be Wrong
02.1:10 error 02.1:10 error Problem With The Carriage PCA
03:10 error 03:10 error Problem With The Power Supply Unit
05.1:10 error 05.1:10 error CPU Fan Is Stopped Or Burnt
05.3:10 error 05.3:10 error Main Memory Size Failure
06:03 error 06:03 error NVM File Has Bad CRC
06:10 error 06:10 error Main NVM Failure – Not Detected, Read/Write Failed Or Readback Error
07:10 error 07:10 error Aerosol Fan Drive Burnt
08:10 error 08:10 error Problem With Front Panel
11:10 error 11:10 error Trailing Cable Does Not Seem To Be Detected
13.n:10 error 13.n:10 error Problem Starting Acumen Supplies
21:03 error 21:03 error Service Station Servo Shutdown
21:12 error 21:12 error Fail Moving Service Station
21:13 error 21:13 error Problem With The Service Station
23:10 error 23:10 error Problem With The APS
24:03 error 24:03 error Ink Setup failure(Ink Supply Tubes Purge Failed)
24:10 error 24:10 error Broken Bag Detected in Ink Cartridge
26.0:01 error 26.0:01 error Bad Contact Detected In ISS Slot 0 Floater
26.1:01 error 26.1:01 error Bad Contact Detected In ISS Slot 1 Floater
26.2:01 error 26.2:01 error Bad Contact Detected In ISS Slot 2 Floater
26.3:01 error 26.3:01 error Bad Contact Detected In ISS Slot 3 Floater
26.n:10 error 26.n:10 error Order Of Ink Supplies Incorrect
26:14 error 26:14 error A Wrong Ink Cartridge Has Been Detected
27:03 error 27:03 error An Error Has Occurred In Printhead Detection
27:14 error 27:14 error A Wrong Printhead Has Been Detected
29.0:01 error 29.0:01 error Printhead Cleaner Not Inserted Correctly In Slot 1
29.1:01 error 29.1:01 error Printhead Cleaner Not Inserted Correctly In Slot 2
29.2:01 error 29.2:01 error Printhead Cleaner Not Inserted Correctly In Slot 3
29.3:01 error 29.3:01 error Printhead Cleaner Not Inserted Correctly In Slot 4
29.4:01 error 29.4:01 error Printhead Cleaner Not Inserted Correctly In Slot 5
29.5:01 error 29.5:01 error Printhead Cleaner Not Inserted Correctly In Slot 6
29.6:01 error 29.6:01 error Printhead Cleaner Not Inserted Correctly In Slot 7
29.7:01 error 29.7:01 error Printhead Cleaner Not Inserted Correctly In Slot 8
41:03 error 41:03 error Electrical Current Limit In Media-Axis Motor
41:10 error 41:10 error Electrical Fault In Media-Axis Motor
42:03 error 42:03 error Elecrtical Current Limit In Scan-Axis Motor
42:10 error 42:10 error Electrical Fault In Scan-Axis Motor
43:10 error 43:10 error Vacuum Fan Has Stopped Functioning
44:10 error 44:10 error Problem With The Aerosol Fan
44:11 error 44:11 error Aerosol Fan Not Connected
51:10 error 51:10 error Window Sensor Failure
51.1:10 error 51.1:10 error PHC Access Door Sensor Failure
52:10 error 52:10 error Drop Detector Switch On/Off Failure
53:10 error 53:10 error Media Sensor Failure
54:10 error 54:10 error Media Lever Sensor failure
55:10 error 55:10 error Problem With The Line Sensor
56:03 error 56:03 error Analog Encoder Calibration Failed
56:10 error 56:10 error Analog Encoder Calibration Failed
61:01 error 61:01 error The File Format Is Incorrect And The Printer Cannot Process The Job
61:04.1 error 61:04.1 error The Postscript Fonts Are Missing. Upgrade The Firmware
61:08.1 error 61:08.1 error The File Cannot Be Printed Because It Is Password Protected
63:04 error 63:04 error Input/Output Problem Through The Network Card
64:04 error 64:04 error Input/Output Problem Through The USB Port
65:04 error 65:04 error Input/Output Problem Through An Unknown Port
66:08 error 66:08 error Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent
67:04 error 67:04 error Input/Output Problem Through a Fireware Port
68:03 error 68:03 error Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted
71:03 error 71:03 error Out of memory failure
71:04 error 71:04 error Out of memory failure
71:19 error 71:19 error Defult serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together
72:04 error 72:04 error Generic Firmware error
73:03 error 73:03 error Servo error
74:00 error 74:00 error Failed getting part number/serial number
74:01 error 74:01 error Error uploading firmware
74:04 error 74:04 error Old vacuum fan detected – upgrade the firmware
76:03 error 76:03 error Out of disk space – data was lost
77:04 error 77:04 error Embedded web server internal software error
79:03 error 79:03 error Generic firmware error
79:04 error 79:04 error Generic firmware error
79.1:04 error 79.1:04 error CDS server lost connection with client
81:01 error 81:01 error Paper servo shutdown
81:03 error 81:03 error It was impossible to correctly stop the servo before setting the encoder position
81:10 error 81:10 error Fail starting paper motor
85:03 error 85:03 error Problem finding the drive roller zero
86:01 error 86:01 error Carriage servo shutdown
86:03 error 86:03 error Scan-axis lenght test failure
86:10 error 86:10 error Initialising scan-axis motor failure
86:11 error 86:11 error Scan-axis length too short
91:10 error 91:10 error Repeated printhead issue
93:11 error 93:11 error Unable to pressurise the IDS
98:02 error 98:02 error Switching to lower performance due to printhead quality
01.0:03 error 01.0:03 error Error Impact 12C Channel
01.0:10 error 01.0:10 error Problem With The Gamut PCI PCA
01.1:10 error 01.1:10 error Problem With The PrintMech PCA
01.2:10 error 01.2:10 error ISS PCA Faulty – Humidity Sensor Out Of Scale Or NVM Backup Failure
02:10 error 02:10 error Encoder Seems To Be Wrong
02.1:10 error 02.1:10 error Problem With The Carriage PCA
03:10 error 03:10 error Problem With The Power Supply Unit
05.1:10 error 05.1:10 error CPU Fan Is Stoppede Or Burnt
05.3:10 error 05.3:10 error Main Memory Size Failure
06:03 error 06:03 error NVM File Has Bad CRC
06:10 error 06:10 error Main NVM Failure – Not Detected, Read/Write Failed Or Readback Error
07:10 error 07:10 error Aerosol Fan Drive Burnt
08:10 error 08:10 error Problem With Front Panel
11:10 error 11:10 error Trailing Cable Does Not Seem To Be Detected
13.n:10 error 13.n:10 error Problem Starting Acumen Supplies
21:03 error 21:03 error Service Station Servo Shutdown
21:12 error 21:12 error Fail Moving Service Station
21:13 error 21:13 error Problem With The Service Station
23:10 error 23:10 error Problem With The APS
24:03 error 24:03 error Ink Setup failure (Ink Supply Tubes Purge Failed)
24:10 error 24:10 error Broken Bag Detected in Ink Cartridge
26.0:01 error 26.0:01 error Bad Contact Detected In ISS Slot 0 Floater
26.1:01 error 26.1:01 error Bad Contact Detected In ISS Slot 1 Floater
26.2:01 error 26.2:01 error Bad Contact Detected In ISS Slot 2 Floater
26.3:01 error 26.3:01 error Bad Contact Detected In ISS Slot 3 Floater
26.n:10 error 26.n:10 error Order Of Ink Supplies Incorrect
26:14 error 26:14 error A Wrong Ink Cartridge Has Been Detected
27:03 error 27:03 error An Error Has Occurred In Printhead Detection
27:14 error 27:14 error A Wrong Printhead Has Been Detected
29.0:01 error 29.0:01 error Printhead Cleaner Not Inserted Correctly In Slot 1
29.1:01 error 29.1:01 error Printhead Cleaner Not Inserted Correctly In Slot 2
29.2:01 error 29.2:01 error Printhead Cleaner Not Inserted Correctly In Slot 3
29.3:01 error 29.3:01 error Printhead Cleaner Not Inserted Correctly In Slot 4
29.4:01 error 29.4:01 error Printhead Cleaner Not Inserted Correctly In Slot 5
29.5:01 error 29.5:01 error Printhead Cleaner Not Inserted Correctly In Slot 6
29.6:01 error 29.6:01 error Printhead Cleaner Not Inserted Correctly In Slot 7
29.7:01 error 29.7:01 error Printhead Cleaner Not Inserted Correctly In Slot 8
41:03 error 41:03 error Electrical Current Limit In Media-Axis Motor
41:10 error 41:10 error Electrical Fault In Media-Axis Motor
42:03 error 42:03 error Electrical Current Limit In Scan-Axis Motor
42:10 error 42:10 error Electrical Fault In Scan-Axis Motor
43:10 error 43:10 error Vacuum Fan Has Stopped Functioning
44:10 error 44:10 error Problem With The Aerosol Fan
44:11 error 44:11 error Aerosol Fan Not Connected
51:10 error 51:10 error Window Sensor Failure
51.1:10 error 51.1:10 error PHC Access Door Sensor Failure
52:10 error 52:10 error Drop Detector Switch On/Off Failure
53:10 error 53:10 error Media Sensor Failure
54:10 error 54:10 error Media Lever Sensor failure
55:10 error 55:10 error Problem With The Line Sensor
56:03 error 56:03 error Analog Encoder Calibration Failed
56:10 error 56:10 error Analog Encoder Calibration Failed
61:01 error 61:01 error The File Format Is Incorrect And The Printer Cannot Process The Job
61:04.1 error 61:04.1 error The Postscript Fonts Are Missing. Upgrade The Firmware
61:08.1 error 61:08.1 error The File Cannot Be Printed Because It Is Password Protected
63:04 error 63:04 error Input/Output Problem Through The Network Card
64:04 error 64:04 error Input/Output Problem Through The USB Port
65:04 error 65:04 error Input/Output Problem Through An Unknown Port
66:08 error 66:08 error Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent
67:04 error 67:04 error Input/Output Problem Through a Fireware Port
68:03 error 68:03 error Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded until the printer is restarted
71:03 error 71:03 error Out of memory failure
71:04 error 71:04 error Out of memory failure
71:19 error 71:19 error Default serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together
72:04 error 72:04 error Generic Firmware error
73:03 error 73:03 error Servo error
74:00 error 74:00 error Failed getting part number/serial number
74:01 error 74:01 error Error uploading firmware
74:04 error 74:04 error Old vacuum fan detected – upgrade the firmware
76:03 error 76:03 error Out of disk space – data was lost
77:04 error 77:04 error Embedded web server internal software error
79:03 error 79:03 error Generic firmware error
79:04 error 79:04 error Generic firmware error
79.1:04 error 79.1:04 error CDS server lost connection with client
81:01 error 81:01 error Paper servo shutdown
81:03 error 81:03 error It was impossible to correctly stop the servo before setting the encoder position
81:10 error 81:10 error Fail starting paper motor
85:03 error 85:03 error Problem finding the drive roller zero
86:01 error 86:01 error Carriage servo shutdown
86:03 error 86:03 error Scan-axis length test failure
86:10 error 86:10 error Initialising scan-axis motor failure
86:11 error 86:11 error Scan-axis length too short
91:10 error 91:10 error Repeated printhead issue
93:11 error 93:11 error Unable to pressurise the IDS
98:02 error 98:02 error Switching to lower performance due to printhead quality
Designjet 5000/5500 ffff ffff xxxxxxxx error Designjet 5000/5500 ffff ffff xxxxxxxx error General firmware error
ffff ffff 02b301b0 error ffff ffff 02b301b0 error This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx
ffff ffff 01dcxxxx error ffff ffff 01dcxxxx error There is a problem with the I/O Card (happens during power up)
ffff ffff 030d0170 or 030d0171 error ffff ffff 030d0170 or 030d0171 error At power-up, the Printer thinks it is smaller than 42 inches
ffff ffff 031609xx error ffff ffff 031609xx error This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.
ffff ffff 03450097 error ffff ffff 03450097 error If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel ffff ffff 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release
ffff ffff 036000bd error ffff ffff 036000bd error This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.
ffff ffff 036e0136 error ffff ffff 036e0136 error This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.
01002D error (Non-Continuable) 01002D error (Non-Continuable) The main PCA cannot communicate with the Carriage
010023 error (Non-Continuable) 010023 error (Non-Continuable) EEROM Test failure
010030 error 034c095e 010030 error 034c095e This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer. Re0boot the printer and error code should not appear again.
010040 error 010040 error Error in Paper-axis Encoder quadrature
010041 error 010041 error Error in Scan-axis Encoder quadrature
010042 error 010042 error Error in Service Station-axis Encoder quadrature
010090 error (Continuable) 010090 error (Continuable) Error in Paper-axis Motor Encoder
010091 error (Continuable) 010091 error (Continuable) Error in Paper-axis Motor Encoder
010092 error (Continuable) 010092 error (Continuable) Mark Encoder position not detected on Drive Roller
011000 error 011000 error NIB Crash. Power printer off and on again using the power switch at the back of the printer
040000 error 01E603D9 040000 error 01E603D9 This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.
050000 error (Continuable) 050000 error (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller
050001 error (Continuable) 050001 error (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller
06030C error 06030C error Bad line sensor
06040C error 06040C error Line sensor not connected correctly
0A0000 error 0A0000 error APS Failure
0A0010 error 0A0010 error APS Failure
0A0020 error 0A0020 error Error in calibrating the APS sensor
0A0030 error 0A0030 error Problem in Depressurizing Air System
0A0040 error 0A0040 error APS Failure
0A0050 error (Non-Continuable) 0A0050 error (Non-Continuable) The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed)
0A0060 error (Non-Continuable) 0A0060 error (Non-Continuable) The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed)
0A0070 error (Continuable) 0A0070 error (Continuable) The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware
0B0000 error 0B0000 error Bad Ambient Temperature measured
0B0001 error 0B0001 error Bad humidity read
0B0002 error 0B0002 error Bad IDS pressure read
0B0003 error 0B0003 error ADC0 Internal channels check Failure
0B0004 error 0B0004 error APS Failure
0B0005 error 0B0005 error APS Failure
0B0006 error 0B0006 error The trailing cable has been incorrectly connected
0B000X error 0B000X error Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol)
0B0010 xxxxxxxx error 0B0010 xxxxxxxx error This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.
0B000A error 0B000A error Primer Shutdown Error
0B000B error 0B000B error APS Failure
0B000C error 0B000C error Serial Device ADC test failure
0B000D error 0B000D error 24 V source test failure
0B000E error 0B000E error At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5500 0B000F error (Continuable) Designjet 5500 0B000F error (Continuable) Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.
0C0030 error 0C0030 error Drop detect failure
0C0032 error (Continuable) 0C0032 error (Continuable) Drop detector not calibrated or the calibration settings have been lost
0C0040 error 0C0040 error Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect
0C00FF error 0C00FF error Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.
0C1000 error 0C1000 error Primer not calibrated or the calibration settings have been lost
0C1001 error 0C1001 error Primer Shutdown Error
0D0000 error 0D0000 error No media profiles available
0D0000 033f019C 0D0000 033f019C No media profiles available
0D0002 error (Continuable) 0D0002 error (Continuable) Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer.
0D0003 xxxxxxxx error (Non-Continuable) 0D0003 xxxxxxxx error (Non-Continuable) This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx
0D0004 xxxxxxxx error (Non-Continuable) 0D0004 xxxxxxxx error (Non-Continuable) This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again
0D0005 03180382 error (Non-Continuable) 0D0005 03180382 error (Non-Continuable) After cutting the media, the Printer cannot deactivate the cutter
0FXXXX error (Non-Continuable) 0FXXXX error (Non-Continuable) A firmware error has occurred
0F0200 00b007bc error 0F0200 00b007bc error This is an error related to an internal crash involving media profiles and memory
0F0200 00b007E5 error 0F0200 00b007E5 error Refer to System Error Code 0F0200 00b007bc
0F0200 01E603d2 error 0F0200 01E603d2 error This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer
0F0100 03180382 error (Non-Continable) 0F0100 03180382 error (Non-Continable) After cutting the media, the Printer cannot deactivate the cutter
1f500XX error (Boot Failed) 1f500XX error (Boot Failed) This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective
e50000 error e50000 error This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective.
01.0:YZ error 01.0:YZ error HCI queue does not end after 2 seconds – problem with formatter and/or main board
01.1:YZ error 01.1:YZ error NVM backup: not found, read, write or read back error
01.2:YZ error 01.2:YZ error Print mech PCA fault or NVM backup failure
02.1:YZ error 02.1:YZ error Encoder seems to be wrong
02.2:YZ error 02.2:YZ error Problem with the Carriage PCA
03:YZ error 03:YZ error Problem with Power Supply Unit
05.1:YZ error 05.1:YZ error CPU Fan is stopped or burnt
06:YZ error 06:YZ error Main NVM failure – not detected, read/write failed or readback error
08:YZ error 08:YZ error Problem with the Front Panel
11:YZ error 11:YZ error Trailing cable does not seem to be detected
21:YZ error 21:YZ error Fail moving Service Station
21.1:YZ error 21.1:YZ error Service Station servo shutdown
22.0:YZ error 22.0:YZ error ISS left BPSO error. (Supplies 0, 1, 2).
22.1:YZ error 22.1:YZ error ISS left BPS1 error. (Supplies 3, 4, 5).
24:YZ error 24:YZ error Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed).
26.n:YZ error 26.n:YZ error Order of Ink Supplies incorrect
27:YZ error 27:YZ error An error has occurred in Printhead detection
29.n:YZ error 29.n:YZ error An error has occurred in Printhead detection
31:YZ error 31:YZ error An error has been detected with the cutter
38:YZ error 38:YZ error An error has been detected with the Media Output Tray
41:YZ error 41:YZ error Electrical fault or current limit in Media-Axis Motor
41.1:YZ error 41.1:YZ error Electrical fault or current limit in Media-Axis Motor
42:YZ error 42:YZ error Electrical fault or current limit in Scan-Axis Motor
44:YZ error 44:YZ error Fan electrical fault, or not connected
45:YZ error 45:YZ error An error with the Rewinder System has been detected
47:YZ error 47:YZ error Star wheels motor error
48:YZ error 48:YZ error PPS system failure
51:YZ error 51:YZ error Window Sensor failure
52:YZ error 52:YZ error The printer has detected a problem with the Drop Detector
55:YZ error 55:YZ error Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM.
56:YZ error 56:YZ error Drive roller analog encoder sensor fail or calibration failed
58:YZ error 58:YZ error The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
61:YZ error 61:YZ error The file format is incorrect and the Printer cannot process the job
62:YZ error 62:YZ error PC Interface
63:YZ error 63:YZ error Input/Output problem through the Network Card
64:YZ error 64:YZ error Input/Output problem through the USB port
65:YZ error 65:YZ error Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error
66:YZ error 66:YZ error Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
67:YZ error 67:YZ error Input/Output problem through a Firewire Port
68:YZ error 68:YZ error Loss of engine counters tracking
71:YZ error 71:YZ error Out of memory failure
71:19 error 71:19 error Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together
72:YZ error 72:YZ error Generic Firmware error
73:YZ error 73:YZ error Servo Error
74:YZ error 74:YZ error Error uploading firmware update file
74.1:YZ error 74.1:YZ error Error uploading media profile update file
75.1:YZ error 75.1:YZ error Preventative maintenance Kit #1 counter active (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage)
75.2:YZ error 75.2:YZ error Preventative maintenance Kit #2 counter active
75.3:YZ error 75.3:YZ error Preventative maintenance Kit #3 counter active (Cutter Assembly)
75.4:YZ error 75.4:YZ error Preventative maintenance Kit #4 counter active
76:YZ error 76:YZ error Hard disk drive is full
77:YZ error 77:YZ error Web access application. the web server is not functioning correctly
78:YZ error 78:YZ error Borderless printing not possible. Setting ignore
78:1:YZ error 78:1:YZ error Media settings area missing in media settings file
79:YZ error 79:YZ error Generic Firmware error
79.1:YZ error 79.1:YZ error Recoverable firmware error that does not stop the printing process
81:YZ error 81:YZ error Problem with paper advance
81.1:YZ error 81.1:YZ error Problem finding the Drive Roller zero
84:YZ error 84:YZ error Back tension servo shutdown (roll feeding)
85:YZ error 85:YZ error Problem finding the Drive Roller zero
86:YZ error 86:YZ error Possible paper jam
87:YZ error 87:YZ error Problem finding the Scan-axi encoder reading
93:YZ error 93:YZ error Unable to pressurize the Ink Delivery System
94:YZ error 94:YZ error Colour calibration error
94.1:YZ error 94.1:YZ error Profiling algorithm failed
98:YZ error 98:YZ error Automatic backup print mode enabled
01.0:YZ error 01.0:YZ error Communication with Main PCA failed
01.1:YZ error 01.1:YZ error Error in the Print Mech PCA
01.2:YZ error 01.2:YZ error Failure reading acumen chip of an Ink Supply Station
01.3:YZ error 01.3:YZ error Device I2C acumen Right Ink Supply Station failure
02.1:YZ error 02.1:YZ error Problem with the Carriage PCA
03:YZ error 03:YZ error Problem with Power Supply Unit
03.0:10YZ error 03.0:10YZ error Battery of Real time clock ran down
06:YZ error 06:YZ error Failure reading/writing NVM in Hard disk
08:YZ error 08:YZ error No communication between the Front Panel and the Main PCA.
(or front panel is blank) (or front panel is blank)
11:YZ error 11:YZ error Trailing cable does not seem to be detected
21:YZ error 21:YZ error Fail moving Service Station
21.1:YZ error 21.1:YZ error Fail moving the Primer Motor of the Service Station
2x.n:10 error 2x.n:10 error Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right.
22.0:YZ error 22.0:YZ error Left Ink Supply Station error
22.1:YZ error 22.1:YZ error Left Ink Supply Station error
22.2:YZ error 22.2:YZ error Right Ink Supply Station error
22.3:YZ error 22.3:YZ error Right Ink Supply Station error
24:YZ error 24:YZ error Ink Setup failure (you must bring purgers)
31:01 error 31:01 error An error has been detected with the cutter
31:02 error 31:02 error An error has been detected with the cutter
31:03 error 31:03 error Paper is loaded. While testing the cutter, paper should not be loaded
41:03 error 41:03 error Media-Axis Motor failure (likely due to friction or obstacles in the media path)
41:YZ error 41:YZ error Media-Axis Motor failure (likely due to friction or obstacles in the media path)
42:03 error 42:03 error Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault)
42:YZ error 42:YZ error Scan-Axis Motor failure (likely due to friction or obstacles in the media path)
44:YZ error 44:YZ error Fan electrical fault, or not connected
47:03 error 47:03 error Star wheels motor error
47:YZ error 47:YZ error Star wheels motor error
48:YZ error 48:YZ error PPS system failure
51:YZ error 51:YZ error Window Sensor failure
52:10 error 52:10 error The printer has detected fibers in the Drop Detector
55:YZ error 55:YZ error Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM.
56:YZ error 56:YZ error Drive roller analog encoder sensor fail or calibration failed
58:YZ error 58:YZ error The colour sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the colour sensor shutter does not open properly
61:YZ error 61:YZ error The file format is incorrect and the Printer cannot process the job
Designjet Z 62:YZ error Designjet Z 62:YZ error PC interface issue. Power on and off. Get the latest version of the firmware.
63:YZ error 63:YZ error Input/Output problem through the Network interface of the formatter
64:YZ error 64:YZ error Input/Output problem through the USB port
65:YZ error 65:YZ error Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error
Designjet Z 66:YZ error Designjet Z 66:YZ error Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded
Designjet Z 67:YZ error Designjet Z 67:YZ error Input/Output problem through a firewire port
68:YZ error 68:YZ error Loss of engine counters tracking
71:YZ error 71:YZ error Out of memory failure
71:19 error 71:19 error Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together
Designjet Z 72:YZ error Designjet Z 72:YZ error Generic firmware error. Check that the printer has the latest firmware version – if not, update
72:YZ error 72:YZ error A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed
Designjet Z 73:YZ error Designjet Z 73:YZ error Servo error
74:YZ error 74:YZ error Error uploading firmware update file
74.1:YZ error 74.1:YZ error Error uploading media profile update file
Designjet Z 75.1:YZ error Designjet Z 75.1:YZ error Preventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage)
Designjet Z 75.2:YZ error Designjet Z 75.2:YZ error Preventative maintenance kit #2 counter active
75.21:YZ error 75.21:YZ error The spittoons (left spittoon, service station) have reached 80% capacity
75.22:YZ error 75.22:YZ error The spittoons (left spittoon, service station) are full
76:YZ error 76:YZ error Hard disk drive is full
77:YZ error 77:YZ error Web access application. the web server is not functioning correctly
Designjet Z 78:YZ error Designjet Z 78:YZ error Borderless printing not possible. Setting ignored.
78:08 error 78:08 error The job received can not be printed without borders on this paper
78:1:YZ error 78:1:YZ error Media settings area missing in media settings file
79:YZ error 79:YZ error Generic Firmware error
79.1:YZ error 79.1:YZ error Recoverable firmware error that does not stop the printing process
Designjet Z 81:YZ error Designjet Z 81:YZ error Problem with paper advance
81:YZ error 81:YZ error This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage.
Designjet Z 81.1:YZ error Designjet Z 81.1:YZ error Problem finding the Drive Roller zero
Designjet Z 84:YZ error Designjet Z 84:YZ error Back tension servo shutdown (roll feedng)
85:YZ error 85:YZ error Problem finding the Drive Roller zero
Designjet Z 86:YZ error Designjet Z 86:YZ error Possible paper jam
86:01 error 86:01 error Problem moving the carriage, most likely due to a paper jam
87:YZ error 87:YZ error Problem finding the Scan-axi encoder reading
93:YZ error 93:YZ error Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected.
94:YZ error 94:YZ error Colour calibration error
94.1:YZ error 94.1:YZ error Profiling algorithm failed
98:YZ error 98:YZ error Automatic backup print mode enabled